At the recent CUPA-HR Spring Conference in Seattle, artificial intelligence was a major topic of conversation, from session rooms to hallway discussions. AI has reshaped how many HR pros operate. It’s now being used as a daily tool, whether as a personal assistant for daily tasks or a strategic thought partner in decision-making. Here’s how... View Article
For HR professionals in higher education, workforce planning has evolved into a strategic discipline. Filling positions is no longer enough — leaders must anticipate talent needs, support professional growth and align development opportunities with institutional goals. A well-designed needs assessment gives HR teams the insight to take action with confidence and create lasting impact. In... View Article
At the 2025 CUPA-HR Spring Conference in Seattle, our keynote speakers shared their insights into the future of the higher ed workplace. They encouraged HR practitioners to step boldly into brave leadership, to investigate neuroscience’s insights into human behavior, to embrace advances in artificial intelligence, and to use data to enhance the employee experience. But... View Article
Non-exempt staff make up more than a quarter of the higher ed workforce and provide frontline support to the campus community. They are the electricians, safety and security staff, custodians, office assistants, food service workers, and others who power higher ed’s day-to-day operations. This vital workforce has also been shrinking. New research from CUPA-HR has... View Article
Editor’s Note: This is the conclusion of a three-part series by Maureen De Armond, chief human resources officer at Des Moines University Medicine and Health Sciences, on adapting during changing times. The series begins with Adapting for Survival and Adapting With Purpose. In Robert Pirsig’s “Zen and the Art of Motorcycle Maintenance,” the concept the main... View Article
Editor’s Note: This is the second of a three-part series by Maureen De Armond, chief human resources officer at Des Moines University Medicine and Health Sciences, on adapting during changing times. The series begins with Adapting for Survival and continues in Adapting With Heart. While each institution’s situation is unique, there are common challenges that... View Article
Editor’s Note: This is the first of a three-part series by Maureen De Armond, chief human resources officer at Des Moines University Medicine and Health Sciences, on adapting during changing times. The series continues in Adapting With Purpose and Adapting With Heart. You have to change with the times. Roll with the punches. Go... View Article
With the constant flow of breaking news impacting higher ed recently, maintaining focus on your mission-driven work and its importance is increasingly difficult. That’s why taking a breather every once in a while — and reminding yourself (and your team!) that your work matters more than ever — is essential. As Cheryl Guerin, associate vice... View Article
Navigating budget cuts — especially when it comes to personnel decisions — is one of the most difficult challenges HR professionals can face, both professionally and emotionally. As payroll is often an institution’s biggest budget line item, it’s often one of the first places to be impacted by cuts. Whether HR is considering instituting hiring... View Article
Since 1996, the National Committee on Pay Equity has acknowledged Equal Pay Day to bring awareness to the gap between men’s and women’s wages. This year, Equal Pay Day is March 25 — symbolizing how far into the year women must work to be paid what men were paid in the previous year. To help... View Article
The wave of new executive orders on DEI, immigration and gender identity has already significantly impacted the higher ed workplace. While the pace of change may feel overwhelming, HR departments are taking a leading role — just as they did during the COVID-19 pandemic — in navigating change and making sure all employees feel valued... View Article
The holiday break is a perfect time for leveling up your knowledge, igniting your HR spark, and collecting wisdom to share with your team. These book recommendations have been hand-picked by CUPA-HR colleagues for their insights into topics like change management, inclusion and belonging, and daring leadership. They make great team book club reads, too!... View Article
Surveys can be a powerful tool for improving workplace culture and employee satisfaction, but they can have unintended consequences if no action planning follows. In fact, the lack of tangible — and rapid — action planning often lead to a cycle of employee disengagement and eroded trust, which results in fewer employees taking future surveys,... View Article
At the CUPA-HR Annual Conference and Expo 2024, the three keynote sessions offered insights on how higher ed can articulate its value proposition for employees. How can HR, campus leaders and other culture architects ensure their institutions are places where candidates want to work and where employees want to stay? And how can we bridge... View Article
Juneteenth commemorates the end of slavery in the United States and is now recognized as a federal holiday — Juneteenth National Independence Day. Observing Juneteenth’s historical significance is a meaningful step in understanding American history. But for its history to mean something in our present moment, its lessons must be translated into tangible action. CUPA-HR... View Article
This blog post was contributed by Jennifer Addleman, director of human resources at Rollins College and 2024-25 chair-elect for the CUPA-HR Southern Region board. Spring had sprung in Minneapolis, Minnesota, at the CUPA-HR Spring Conference, where more than 400 higher ed HR pros had the opportunity to connect with and learn from some of the... View Article
“Wherever we go, we are CUPA-HR.” That’s what CUPA-HR President Andy Brantley reminded members at the recent Spring Conference in Minneapolis. Though institutions differ in mission and scope and despite daily crises that threaten to divert attention from long-term goals, CUPA-HR members live their values every day. The keynote speakers struck a similar theme, encouraging... View Article
In his recent webinar for CUPA-HR, Rahul Thadani, senior executive director of HR information systems at the University of Alabama at Birmingham, answered some of the most frequently raised questions about AI in HR. He also spoke to the most prevalent worries, including concerns about data privacy and whether AI will compete with humans for... View Article
During his recent keynote at CUPA-HR’s Higher Ed HR Accelerator, Commissioner Keith Sonderling of the Equal Opportunity Employment Commission observed, “now, AI exists in HR in every single stage of employment,” from writing job descriptions, to sourcing candidates and scheduling interviews, and well into the career lifecycle of employees. At some colleges and universities, AI... View Article
Culture was at the heart of the three keynote events at CUPA-HR’s 2023 national conference, which took place recently in New Orleans. Our keynote speakers asked thought-provoking questions that resonate with higher ed HR’s mission. Engaging with these questions can help you boost employee engagement, promote a culture of inclusivity and strengthen collaboration with your... View Article
Consider this scenario: An institution hires a new leader who has previously worked in higher ed. Assuming the individual has already acquired the knowledge and skills necessary to get the job done, HR guides them through a brief onboarding and launches them into their new role. Six months later, HR checks in with the leader... View Article
Editor’s note: This blog post, originally published in April 2019, has been updated with additional resources and related content. Salary benchmarking is not one-size-fits-all — especially when you’re looking at groups as varied as administrators, professionals, staff and faculty on a college or university campus that is unique in its combination of Carnegie class, affiliation,... View Article
Thank you to all who attended the CUPA-HR Annual Conference and Expo in person and virtually last week! It was wonderful to welcome new (300+ first-timers!) and familiar faces and to learn about successful projects and initiatives from higher ed peers at institutions across the country. For those who weren’t able to attend, here’s some... View Article
Think about a time you were recognized by a colleague for a job well done. Whether it was a grand gesture or a small act of recognition, chances are the personal shoutout put some pep in your step. Positive recognition in any form is a sure mood booster and helps move campus well-being in the... View Article
In the wake of the Great Resignation and talent recruitment challenges, heavy workloads have led to stress and burnout for some employees. One way higher ed HR pros can help identify sources of stress and mitigate burnout is by considering employees’ work environments. Are invisible pressures placed on employees, causing team members to downplay or... View Article
Onboarding programs consisting of a brief history lesson about the institution and instructions for how to get a parking pass aren’t likely to inspire new hires. Here are three elements of onboarding programs that go beyond the basics to create a deeper understanding of campus culture and a sense of belonging. Orient New Hires to... View Article
May is Mental Health Month. Throughout the month, be sure to join the Connect discussion in the General Discussion group to discuss challenges and successes, as well as pose questions and offer advice to higher ed HR peers on the topic of mental health. A Zoom discussion will also take place mid-May. Stay tuned for... View Article
CUPA-HR has released its data on overall higher ed pay increases, as well as changes in workforce size for 2021-22. Higher Ed Pay Increases Have Not Kept Pace With Inflation The soaring inflation rate has far outpaced pay increases for the higher education workforce. According to findings from CUPA-HR’s annual workforce surveys for 2021-22, overall... View Article
Detecting bias can be a challenge, particularly when it comes to long-standing practices that are firmly rooted in our campus culture and systems. Left unchecked, these routine practices may create unintended barriers to inclusion and belonging. In the recent CUPA-HR virtual workshop, “Detecting Systemic Bias in Talent Practices,” Dr. Aarti Shyamsunder, DEI solutions consultant at... View Article
Sexual violence is a multi-faceted and difficult topic. Higher ed institutions either enter the conversation before an event of sexual violence has occurred or after it has occurred, leaving the institution scrambling for answers to the campus community as to why it happened in the first place. As part of upcoming Sexual Assault Awareness Month... View Article
For institutions to become diverse, equitable and inclusive workplaces for faculty and staff, HR must take a critical look at current hiring processes and analyze not only who’s being hired, but who’s doing the hiring. Are search committee members trained in DEI issues and prepared to conduct interviews in a way that exemplifies the institution’s... View Article
In a recent members-only article from the winter issue of Higher Ed HR Magazine, Britni Elder, associate vice president for human resources and risk management at the University of Central Arkansas, shared tips and resources higher ed HR practitioners can tap into to get ahead of the resignation curve and not only hold onto employees,... View Article
Throughout 2021, HR practitioners have proven their resilience time and again by positively impacting higher education not only in response to the ever-evolving pandemic, but also in building more flexible, diverse and inclusive workplaces. CUPA-HR captured many of these higher ed success stories, as well as leadership advice, helpful resources and workforce data trends in... View Article
It’s Employee Learning Week — a great reminder for employers to showcase their commitment to talent development by highlighting development opportunities available to employees. Whether you’re an HR practitioner in search of professional development ideas for yourself and your HR peers, or you’re looking for ideas to engage and develop other employees at your institution, here... View Article
Thank you to all who attended the CUPA-HR Annual Conference and Expo in person and virtually this week! It was wonderful to welcome new and familiar faces, celebrate CUPA-HR’s 75th anniversary, and explore outstanding sessions with so many of you. For those who weren’t able to attend, here are three conference takeaways you can put... View Article
Higher ed leaders worked tirelessly last year to facilitate employee transitions to remote work. Now that many employees are firmly rooted in their remote work routine (and in some cases hesitant or unable to return to campus), what was previously a short-term solution is becoming a permanent option at many institutions, and the next challenge... View Article
As Congress prepares to vote on legislation establishing June 19 as a federal holiday, we are exploring ways institutions can observe this momentous occasion in U.S. history. Juneteenth, the oldest known celebration commemorating the ending of slavery in the United States, has not always been widely recognized. Expanding your campus community’s knowledge of Juneteenth and... View Article
June is Pride Month, and many institutions are hosting LGBTQ+ programming and events to spread the message of inclusion in higher ed. HR pros can further this message and help make LGBTQ+ students, faculty and staff feel seen, heard and valued by learning about the barriers and experiences of these individuals and ways to advocate... View Article
This post was contributed by Bryan Garey, vice president and chief human resources officer at Virginia Polytechnic Institute and State University. A transformation of the workplace is taking place right before our eyes. From pandemic-driven urgency, workplaces are succeeding in meeting both customer expectations and employee needs through creative approaches that have redefined where, when and... View Article
If 2020 has given us anything — aside from a new appreciation for the word “pivot” — it’s proof that higher ed is just as capable of adaptation as the corporate world. Before these unprecedented times, big names like Google, Facebook and Netflix were more often at the forefront of workforce innovation conversations than were... View Article
The higher ed workforce has been hit hard due to COVID-19-related causes. According to a recent article by The Chronicle of Higher Education, 650,000 higher ed jobs were lost last year. With potential budget reductions on the horizon, this number is sure to climb. While workforce reductions may be necessary for some institutions to stay... View Article
This blog post was contributed by Yves Salomon-Fernández, president of Greenfield Community College in Massachusetts. As a community college president, I found this past year especially hard. As we now know from the data recently released by the National Student Clearinghouse, the community college segment within higher education suffered the worst decline in enrollment. Not... View Article
This blog post was contributed by Cornerstone OnDemand, a CUPA-HR Mary Ann Wersch Premier Partner. Outstanding leadership is the key for any organization to thrive, and higher education is no exception. These days, universities and colleges are juggling more demands and challenges than ever before. On top of the COVID-19 pandemic forcing many to shift... View Article
Between pivoting with the COVID-19 pandemic, confronting racial issues, making strides toward more equitable workplaces, and managing already hectic workloads, higher ed HR has had its hands full this year. Yet in the middle of it all, resilient HR pros continue to find ways to positively impact the higher education landscape. As 2020 comes to... View Article
Higher ed HR pros continue to chip away at their ever-changing and ever-growing to-do lists brought on by the COVID-19 pandemic. As a result, less pressing matters have been placed on the back burner, among which may include mentorship opportunities. Though mentoring may not be as high on the priority list compared to other tasks,... View Article
In times of uncertainty, employees turn to leaders they trust to guide the path forward. In their CUPA-HR virtual annual conference session, “Grabbing at Smoke, or Building Trust?,” Sheraine Gilliam-Holmes, executive director and chief HR officer at Austin Peay State University, and Donovan Johnson, compensation analyst at the University of Tennessee, Knoxville, and a 2019-20... View Article
The last several months have been like nothing we have ever experienced, as COVID-19 disrupted and reshaped our lives and our work. These work and life challenges have taken a toll on our mental health and well-being, and it is so important that we acknowledge this and find ways to address these challenges for ourselves,... View Article
CUPA-HR members participating in the 21-Day Racial Equity Habit Building Challenge have reached the halfway point as we head into week three. They’ve read articles, watched videos, engaged in group discussions during town hall meetings about how systemic racism persists on and off campus. As we wrap up the first two weeks of the challenge, here... View Article
The global health pandemic has reshaped where, how and when we do our work. Many employers are beginning to accept that remote work is not just a temporary work arrangement, but a long-term solution for employees whose job function can be completed outside a traditional office setting. These are just a few points for HR... View Article
Have you ever heard someone at your institution say to a person of color, “When I look at you, I don’t see color?” Microaggressions such as this “colorblind” statement may not mean to intentionally demean the recipient, but intentional or not, it denies a person of color’s racial or ethnic experiences. Microaggressions were a common... View Article
Prior to the global health crisis adding more work to higher ed HR’s already-full plate, most teams had pockets of time throughout the week to pause and celebrate accomplishments and plan ahead for the next big project. Now, the increased workload has created a more reactive rather than proactive environment — a way of working... View Article
That professional development conference or in-person skills course you excitedly marked on your calendar at the beginning of the year may not be happening now due to COVID-19, but HR pros can still engage in professional development opportunities on their own time. A great place to start is by building a robust reading list of... View Article
For most institutions, the onset of the COVID-19 crisis required rapid response on countless fronts, including moving a substantial number of employees to full- or part-time work from home. However, as the technical and logistical dust has settled, and the reality of long-term remote work has set in, many teams have wrestled with finding a... View Article
Whether you’re a CHRO or an HR manager, you most likely have staff who report to you. While the typical ways of celebrating Employee Appreciation Day (the first Friday in March), such as bringing in breakfast or throwing a surprise middle-of-the-day office party, aren’t bad, you can show your staff you care about them in... View Article
A perfect storm is brewing. The “Birth Dearth,” wary international students, a decline in state funding, tuition pressures, low unemployment, and changes in major employer hiring standards are all contributing factors to a sharp drop in enrollment anticipated to occur as early as 2025. In fact, many institutions are already wrestling with declining enrollment. So... View Article
Higher ed faculty require years of education but often work beyond typical retirement ages; jobs are stable, and turnover is very low; the pipeline for new hires is fundamentally limited; and competition for positions occurs nationally. As the workforce ages, this may create unique challenges for the management of a faculty workforce. To help higher... View Article