Surveys can be a powerful tool for improving workplace culture and employee satisfaction, but they can have unintended consequences if no action planning follows. In fact, the lack of tangible — and rapid — action planning often lead to a cycle of employee disengagement and eroded trust, which results in fewer employees taking future surveys,... View Article
Members OnlyEmployee retention has become a key topic of concern for higher ed employers. Many are struggling not only with high turnover rates, but with increased difficulty in sourcing and hiring qualified candidates for open positions. In May 2022, CUPA-HR research indicated that as many as 57 percent of current non-faculty employees surveyed were somewhat likely... View Article
Members Only Members OnlyEngaged employees hold a positive emotional connection to their work. They value, enjoy and believe in their jobs, managers, teams and organizations. Research has shown that Employee Engagement is fundamental to individual productivity and retention as well as organizational performance. William Kahn, organizational psychologist and founder of the employee engagement theory, identified three critical conditions that encourage... View Article