Supervisor training and leadership development are top priorities for HR — and it’s no wonder why. Skilled supervisors are critical to increasing employees’ job satisfaction. A solid leadership pipeline ensures that both institutional knowledge and talented employees remain at a college or university. And higher ed employees have a strong desire for professional and leadership... View Article
In 2020, the human resources team at the University of Texas at Dallas was set to launch its leadership and professional development program, the culmination of 18 months of dedicated work. As the pandemic took hold, the question confronting Colleen Dutton, chief human resources officer, and her team was, “Now what do we do?” In... View Article
While the ongoing turnover crisis impacts all of higher ed, supervisors are among the hardest hit. In our recent study, The CUPA-HR 2023 Higher Education Employee Retention Survey, supervisors say they’re grappling with overwork and added responsibilities (especially when their staff members take other jobs), while struggling to maintain morale. Supervisor retention is especially critical... View Article
Members OnlyNavigating difficult conversations is a critical skill for both HR practitioners and front-line leaders. When such conversations are successfully managed it builds trust between employees, supervisors and teams, to the benefit of the entire organization. There are countless reasons a conversation could be considered “difficult”, including performance or behavioral issues, topic sensitivity and procedural... View Article
Members OnlyIn a time of rapid change and significant turnover, steady, effective managers and supervisors are needed more than ever at higher ed institutions. Management training focuses on managing people and things, while supervisor training focuses more on supervising people. Both supervisors and managers are tested in determining the best ways to engage their employees, ensure... View Article